KEB
PUBLIC  CONCERNS / COMPLAINTS
ABOUT  PERSONNEL

A member of the public is a person who is not a current District employee or student. When parents are speaking on behalf of their student, the District will utilize Governing Board policies and Administrative regulations associated with students.

The Board authorizes the Superintendent to establish complaint procedures for members of the public as the prescribed means of timely resolving concerns and complaints made by members of the public against District employees. The administration will develop a procedure for receiving complaints, and will take steps to make proper replies to complainants. If resolution of a problem cannot be  accomplished at the building level, either party may refer the matter to the Superintendent for review.

When a concern or complaint is made to one or more Board members outside of the Governing Board meeting, it will be forwarded to the Superintendent for investigation and/or other proper action pursuant to relevant District Policies or Administrative Regulations.

When a concern or complaint is made during a Governing Board meeting (e.g. “call to the public”), the Board may ask staff to review a matter or may ask that a matter be placed on a future agenda.

These complaints are best handled starting at the building level, and when necessary, should proceed through the various administrative levels. Employees shall be entitled to due process consistent with the law, the employee’s employment agreement with the District, and/or relevant District Policies or Administrative Regulations.

The complaint should be completed using KEB-E when filing their complaint; however, a verbal complaint may be made. The receiving staff member will be required  to  complete form KEB-R.

Adopted:  January 12, 2021

CROSS REF.:
BBAA - Board Member Authority and Responsibilities
BEDH - Public Participation at Board Meetings