KE ©
PUBLIC  CONCERNS  AND  COMPLAINTS

Whenever a complaint is made directly to the Governing Board as a whole or to a Governing Board member as an individual, it will be referred to the school administration for study and possible resolution.

The administration will develop a procedure for courteously receiving complaints, and will take steps to make proper replies to complainants.  If resolution of a problem cannot be accomplished at the building level, either party may refer the matter to the Superintendent for review.

The Governing Board will consider hearing citizen complaints when they have not been resolved by the administration. Matters referred to the Governing Board as a whole  may be in writing, should identify the problem, and state the desired action.  The Governing Board will not consider or act on complaints that have not been explored at the appropriate administrative level.

Adopted:  date of Manual adoption